
I remember reading a list of comment from other customers. I read the comments from some other customers and found the usual response from the “Technical Experts?” was to ensure the latest copy the Realtek software was installed. So I know the needle, cartridge, etc on the turntable are good. I played the same records though my stereo amplifier to the loudspeakers.

I tried to record the contents of the same record and another record. I downloaded Realtek High Defination HIgh Audio on to another compaq desktop using WIN 7. Nothing on the record amplitude meter, nothing on the headset output jack. I tried to record the contents of my records to that machine through the mic jack input. I downloaded Realtek AC 97 on to my compaq desktop using Win XP.

I was able to do this successfully several years ago with older Windows computers. I am trying to copy a 33 rpm record to two computers using Realtek software. I get the impression that customer service from Realtek is not very good.
